Terms of service
The agreement between you and RUQA. We've kept it short and readable. Words mean what they normally mean.
1. Agreement
By accessing or using RUQA, you agree to these terms. If you do not agree, do not use the service. RUQA is operated by Curea Inc.
2. The service
RUQA is a work-intelligence platform for AI-first teams. We synthesize standups, evaluate prompts, and score capability based on signals you authorize.
We may update features, pricing, and the product. Material changes are announced 30 days in advance.
3. Your account
You are responsible for keeping login credentials secure and for actions taken under your workspace. Workspace admins are responsible for adding/removing members and for the data their team members share with the platform.
You must be 16 or older to create an account. Workspaces in regulated industries (healthcare, finance, defense) should contact us before enabling AI synthesis.
4. Acceptable use
Don't use RUQA to evaluate workers without disclosure to those workers. Don't use it during a calibration period to make compensation decisions (this is built into the product, but also enforced contractually).
Don't reverse-engineer the synthesis pipeline to defeat triangulation. Gaming attempts may result in account termination.
Don't upload personal data of people who haven't consented to be in your workspace. Don't violate any law or third party's rights.
5. Fees
Pricing is published at /pricing. Free tier requires no card. Paid plans are billed monthly or annually. Annual plans get 20% off. We don't auto-upgrade — you choose when to move tiers.
Refunds: we'll refund the unused portion of any annual plan within 30 days, no questions asked.
6. Your data
You own your workspace data. We process it only as described in our Privacy Policy. We do not use your data to train shared/global models.
On termination, you have 30 days to export. After that, we hard-delete primary storage; backups purge within 90 days.
7. Intellectual property
RUQA owns the software, the brand, and the published algorithms. You receive a non-exclusive, non-transferable license to use the service.
The AGPL-licensed core is governed by AGPL v3. Commercial license available — contact licensing@ruqa.ai.
8. Termination
You can cancel any time. We can terminate for material breach (gaming, abuse, non-payment after 30 days) with 14 days' notice. We can suspend immediately for security or legal reasons.
9. Disclaimers
RUQA outputs are AI-generated and statistical. They are decision support, not decisions. Final HR/compensation/promotion decisions are yours and your company's responsibility.
The service is provided "as is." To the extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of liability
To the extent permitted by law, our aggregate liability for any claim arising from the service is limited to the fees paid in the 12 months before the event giving rise to the claim. We are not liable for indirect, consequential, or punitive damages.
11. Governing law
These terms are governed by the laws of the State of Delaware, USA. Disputes are resolved in the state and federal courts of Delaware. EU/UK consumers retain mandatory local-law rights.
12. Contact
Questions? legal@ruqa.ai · Curea Inc., 2261 Market Street #4583, San Francisco, CA 94114
See also: Privacy policy · Cookie policy · Security